Our Guarantee & Warranty - Kestrel Air Duct Las Vegas

The Kestrel Air Duct Las Vegas Guarantee

Since 2004, every job we’ve done in Las Vegas has operated under the same written standard: the Kingswell Guarantee. That’s not a slogan we put on a brochure. It’s a four-point commitment that goes into writing before a single vent is touched. You get a written price before work begins. We show up inside the arrival window we gave you. We leave your home cleaner than we found it. And the work itself carries a written guarantee with a free return visit if anything falls short during the coverage period. Dale Whitmore, Owner, put his name on that standard from day one, and he still does today. If it’s not done right, we make it right. That’s the whole promise, in one sentence.

Call (725) 210-0612

What’s Covered

• Workmanship on every cleaning. If the air duct or dryer vent work we performed falls short within the guarantee period, we return and correct it at no charge.
• Written pricing before work starts. The price you’re handed is the price you pay. No door-step revisions, no surprise add-ons, no exceptions on any visit.
• Defined arrival window. We give you a real window, not an all-day wait, and we show up inside it. If we don’t, that’s on us, not you.
• Clean job site. Your floors, furniture, and living space stay protected during the cleaning. We use containment and negative-pressure extraction so loosened debris doesn’t end up on your sofa.
• Background-checked, uniformed technicians. The people in your home are vetted, trained, and wearing a Kestrel uniform. You’ll know who’s walking through the door.
• Professional-grade equipment, every visit. Rotobrush rotary brush systems dislodge debris at the duct wall. Nikro negative-pressure units pull contaminants out. Abatement Technologies HEPA filtration keeps loosened particles out of your living space. No shop vacs, no shortcuts.

Our Satisfaction Promise

Here’s how it works if something isn’t right. Call us at (725) 210-0612 and tell us what fell short. We don’t make you fill out a claim form or argue with a call center. A live person answers, 24/7, and we open a file on the spot. If the workmanship didn’t hold up within the 365-day guarantee period, we schedule a return visit at no charge. That’s the 365-Day Done Right Promise, and it’s included in writing on every single job, not extended as a courtesy. We come back, we re-clean the affected ducts or vents, and we don’t hand you an invoice for it. If a repair fails, the second visit is also free, written into the same guarantee. That’s the Kingswell standard: say the price, show up in the window we gave, leave the place cleaner, put the guarantee in writing, and come back if it fails. Those four promises have never been softened, and they never will be.

Licensed & Insured Backing

A guarantee is only as good as the company standing behind it, and that’s where licensing and insurance come in. We’re licensed and insured in the state of Nevada, which means you’re not relying on a handshake and a hope. If a technician damages your property or gets hurt on the job, you’re not left holding the bill. It’s the paperwork behind the promise. Dale Whitmore runs a company that’s been accountable since 2004, and that accountability is documented, not just claimed. When you call Kestrel Air Duct Las Vegas, you’re hiring a business that carries the credentials to back up every word on this page.

How Much Does Air Duct Cleaning Actually Cost in Las Vegas?

Why Are Some Quotes So Much Cheaper?

Because they’re not quoting the same job. A $99 whole-house duct cleaning ad is a door-opener. The technician arrives, finds “mold,” “vermin damage,” or some other urgent problem, and the final invoice lands somewhere north of $1,200. It’s the oldest trick in the air duct trade, and Las Vegas homeowners deal with it every week. We don’t do per-vent pricing, and we don’t run teaser coupons. One flat price per system, agreed before work starts, in writing. If a quote sounds too cheap to be real, that’s because it is.

How Do I Know the Work Was Actually Done?

We show you. You get before-and-after photos of your own ducts, taken with the camera we run through the system before we start and after we finish. You’ll see the dust, lint, or debris that was in there, and you’ll see it gone. If you want to watch the process, we’ll show you the collection canisters on the Nikro negative-pressure unit. There’s no mystery to it. You hired us to clean something you can’t easily see, so we make it visible. If it’s not visibly cleaner, it’s not done, and the 365-Day Done Right Promise applies.

How Often Does It Really Need Doing?

In Las Vegas, every three to five years for air ducts, and every twelve months for dryer vents. That’s not a sales pitch. It’s what the dust load in this valley actually requires. We’re surrounded by desert, construction, and wind that moves fine particulate through every gap in a house. Dryer vents clog faster here than almost anywhere because lint plus desert dust forms a paste that bakes on in the heat. If you haven’t had your dryer vent cleaned in over a year, call (725) 210-0612 and we’ll get you on the schedule. The estimate is free, and the written price is in your hands before any work starts.

Written by Dale Whitmore, Owner at Kestrel Air Duct Las Vegas, serving Las Vegas since 2004.